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The Art of Shaping Brand Perceptions featuring Shep Hyken, Customer Service Expert

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Join us in this captivating episode as Shep Hyken, the Master of Customer Service and Experience, unveils the dynamic interplay between marketing and the customer journey. 🚀🚀

🎥 We will uncover the secrets behind leaving a lasting impact through exceptional customer experiences. 💬 Discover the untold story of the convenience factor and its game-changing influence on product marketing. 🔑 Plus, learn the art of retaining customers by mastering the customer experience. 🛍️

This show originally aired on 710 WOR’s Mind Your Business with Yitzchok Saftlas.

About the show:
“Mind Your Business” with Yitzchok Saftlas of Bottom Line Marketing Group broadcasts every Sunday night at 10pm EST on 710 WOR and on the iHeartRadio Network, America’s #1 audio company. Mind Your Business focuses on business and marketing strategies for success.

#exceptionalcustomerservice #customerexperience #MarketingMagic #artofperception #marketingstrategy #ConvenienceFactor#customerretention #BrandPerception

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