Dealing With Difficult People featuring Steven Gaffney, Noted Communications Consultant

Discover the secrets to effective communication and issue resolution, even in the most challenging situations. In this video, Steven Gaffney, Communications Consultant for Fortune 500 Companies, teaches you how to communicate and resolve issues with anyone, no matter how difficult they are, and how to make sure that that conversation is your BEST conversation!
This show originally aired on 710 WOR’s Mind Your Business with Yitzchok Saftlas.
About the show:
“Mind Your Business” with Yitzchok Saftlas of Bottom Line Marketing Group broadcasts every Sunday night at 10pm EST on 710 WOR and on the iHeartRadio Network, America’s #1 audio company. Mind Your Business focuses on business and marketing strategies for success.