Honor Thy Customer featuring Shep Hyken, a Customer Service and Experience Expert


In this video, Shep Hyken, Customer Service and Experience Expert, discussed how to segment your business through customer service, how customer satisfaction leads to success and how to create a customer focused business

This show originally aired on 710 WOR’s Mind Your Business with Yitzchok Saftlas radio show on Sunday, November 27th.

Source: YouTube (Embedded).
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